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  1. JEMH-683

JIRA MAIL Handler JIRA MAIL Handler[10021]: Cannot handle message as Issue Type is null or invalid.

    Details

    • Type: Bug
    • Status: Closed (View workflow)
    • Priority: Major
    • Resolution: Resolved Locally
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Internal Complexity:
      Unknown
    • Internal Value:
      Unknown
    • Sprint:

      Description

      Following issue JEMH-668.

      I had install the 1.1-Snapshots.

      But JEMH has giving a error for the issuetype enven the default issue in the emh.properties has been ignore.

      == E-mail example ==================================
      @priority = Medium
      @reporter = jalexandre
      @assignee = jalexandre
      @fixVersions = In production
      @affectsVersions = In production
      @application=C²
      @components = Other
      @summary = Issue create automic by E-mail @sommaire = Issue a été créé automatiquement par courriel @watchers=jalexandre,jparadis,bharvey,fmarcotte

      Une erreur est survenue, lors de l'envoie des fichiers via FW.
      Tu es un génie quand tu veux. Il ne faut exagérer mais je suis d'accord avec vous.

      • On a mis des watchers
      • Envoie en mode plain text (Note: format HTML fonctionne aussi)
        =================================================================

      === Error Message ===============================================
      2012-04-25 11:06:15,053 WARN JEMH QuartzWorker-1 ServiceRunner JIRA MAIL Handler JIRA MAIL Handler10021: Cannot handle message as Issue Type is null or invalid.
      2012-04-25 11:06:25,600 ERROR JEMH QuartzWorker-1 ServiceRunner JIRA MAIL Handler JIRA MAIL Handler10021: Exception: javax.mail.MessagingException: Exception reading response;
      nested exception is:
      java.net.SocketTimeoutException: Read timed out
      com.atlassian.mail.MailException: javax.mail.MessagingException: Exception reading response;
      nested exception is:
      java.net.SocketTimeoutException: Read timed out
      at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:183)
      at com.atlassian.jira.service.services.mail.MailFetcherService$ErrorEmailForwarderImpl.sendMail(MailFetcherService.java:540)
      at com.atlassian.jira.service.services.mail.MailFetcherService$ErrorEmailForwarderImpl.forwardEmail(MailFetcherService.java:502)
      at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:363)
      at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:259)
      at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:344)
      at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:250)
      at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61)
      at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47)
      at org.quartz.core.JobRunShell.run(JobRunShell.java:195)
      at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72)
      at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
      Caused by: javax.mail.MessagingException: Exception reading response;
      nested exception is:
      java.net.SocketTimeoutException: Read timed out
      at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2153)
      at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1912)
      at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:638)
      at javax.mail.Service.connect(Service.java:295)
      at javax.mail.Service.connect(Service.java:176)
      at javax.mail.Service.connect(Service.java:125)
      at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:154)
      ... 11 more
      Caused by: java.net.SocketTimeoutException: Read timed out
      at java.net.SocketInputStream.socketRead0(Native Method)
      at java.net.SocketInputStream.read(SocketInputStream.java:129)
      at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:110)
      at java.io.BufferedInputStream.fill(BufferedInputStream.java:218)
      at java.io.BufferedInputStream.read(BufferedInputStream.java:237)
      at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:89)
      at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2131)
      ... 17 more
      =================================================================

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            • Assignee:
              abrook AndyD
              Reporter:
              jalexandre Johngy Alexandre (Inactive)
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              Dates

              • Created:
                Updated:
                Resolved:

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