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 One of the profile's catch email addresses must match support@mycompany.commust match support@mycompany.com (sub-domain excluding from matching)

Project Mapping

The most common way to create issue in a project is by selecting the project in the Profile's Project Mapping. If the message applies to one of the Project Mapping's rule, the issue will be create in the Project Mapping's selected project falling back to Default Project Mapping's project.

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