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Watchers
With the Addressee Handling set to include toWatcher, normally this would only include tim@localhost, however, due to the default issue settings and Add Sender As Watcher, we have two users present as watchers:
Issue Settings
Watchers
Scenario 2: Non-JIRA User Sender
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Reporter: Admin
Watchers
NONE
Scenario 3: Add Organization member (sender of the email) to the Request Participants field
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In this example, we will show the ability how to add the sender of the email who is also part of the Organization which is set on the issue, to the Request Participant field.
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To be able to add sender to the request participants field, make sure that Request type is set on the issue. |
Enable Profile Config
Navigate to JEMH > Profile > Email > Sender Processing and enable Add Organization member as Request Participant
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Result
When the sender who is a member of the organization as per example comments on the issue
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Organization members
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he will be added to the Request Participants field as per example
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