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When a bulk change happens, your Jira instance will send a webhook for each and every issue update. Yes, you may well have set the ‘do not send email’ but that only applies to mail sent by Jira and the webhooks do not carry this hint. We have brought this disconnect to Atlassians attention but outcome was Won’t Do, so as an Atlassian customer, feel free to harass support.atlassian.com referring:

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This can create a flood of notifications if you do not remember to check “Dont send notifications”. After many years of lobbying, Atlassian finally included this flag in the webhooks we receive, so, when you check that in the UI, JEMHC will drop the webhook as soon as it is received, no mail will be sent.

Why Jira still sends all your issue data to us when no JEMHC license is present

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Issue Creation

Issue	Issue History
Image Modified	Image Modified

Jira sends a Webhook sent to JEMHC, where it will be stored if the license is valid and there is a Project Mapping for the related project (or all). The [1] in the screenshot below indicates the number of webhook events we received/merged which is how JEMHC will ‘batch’ multiple events in a minute window together to reduce email volume, and maximize Plan allocation usage.

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