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Field

Description/notes

Use in create

Use in comment

custom-field

the custom-field can be whatever the real custom field is called. If values for fields can be represented as a string, it will probably work. Tested with Labels, e.g. "Labels: sentByEmail"

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project

numeric (e.g. 10001), textual name (e.g. Support) or project key (e.g. SPP). Only required if email to: address is not a known project key

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priority

numeric (e.g. 4) or text name (e.g. critical)

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issueType

numeric (e.g. 12) or text name (e.g. Feature Request)

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issueType.status

Status
colourYellowRed
titleunreleasedsince 3.3.56

Info

Requires an issueType directive to be defined.

numeric (e.g. 6) or text name (e.g. Closed)

It’s possible to migrate an existing Issue Type with a status when this directive is used in conjunction with the issueType directive.

For example (in the @ prefix field processor):
@issueType=Task
@issueType.status=Closed

Note

Status migration will only be processed during commenting. If an invalid status is found or issue failed to transition to the supplied Status value; then issue will proceed as original issue type and workflow state.

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components

numeric (e.g. 100020) or textual name (e.g. My Magic Component)

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viewable

String value matching a group or role name, used to restrict the visibility of comments

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environment

String

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reporter

userid in JIRA

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assignee

userid in JIRA, who is 'assignable'

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summary

String (single line)

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description

String (multiple lines)

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watchers

Comma Separated Variable list of userid's, in Jira

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dueDate

Users can override the default (ISO standard) SimpleDateFormat string yyyy-MM-ddTHH:mm:ssZthrough the 'dueDateFormat' field (e.g. dd-MMM-yyyy enables dates like 12-May-2009.  If the user does not provide a dueDateFormat directive, the system default (in jira-application.properties) under the key jira.date.picker.java.format will be used as a fallback

Note

From version 2.5.1 date values supplied by email directives are locale sensitive. For example, a Jira user with Spanish set as their profile language should send date values such as 3/ene/19 instead of 3/jan/19.

Prior to 2.5.1, date values should be sent using the system default locale.

(warning) Further complication, the date format supported in JDK is different in JDK11, see:

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workEstimate

of format 1w7d12h30m, or any derivative (info) JIRA 6 requires spaces between values. When supplied in the subject it needs quoting like: #workEstimate="1w 2d 3h"

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linkto

Issue Linking, of format to:ABC-101/duplicate,from:XYZ-123/relates

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fixVersions

1.3,2.1

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affectsVersions

1.0,1.1,2.0

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vote

true (only value to make sense/false)

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securityLevel

Long value, e.g. 12345. Since 1.5.116/1.6.15 can be used on comment.

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