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We may process personal information about you in different ways depending on our relationship with you. Please click on follow the link headings below which that most closely identifies your relationship with us:
You are or were a customer or an employee of a customer, using our Cloud apps
You are or were a customer or an employee of a customer, using our Server / Data Center apps
You are or were a customer or an employee of a customer, using our support services
You are a supplier or an employee of a supplier to us
You are a third party with whom we are in contact during the delivery of services to our customers or the possible delivery of services to prospective customers
You are: (a) a prospective customer or an employee of a prospective customer; or (b) a prospective supplier or an employee of a prospective supplier
You are an employee, former employee or a relative of either
You are a prospective employee
We have received your information from a third party
Your relationship with us is not covered by any of the above
(1) Customers and employees of customers using our apps Cloud apps
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At times, you may require additional capacity for some of our Applications that may currently only be purchased by credit-card through our e-store (using a 3rd party card clearing service), or directly through us by direct bank transfer. We will collect and store personal information including email addresses and billing details of customers whom we supply an increased data capacity in Jira. This is so that we can provide our Services in accordance with our contract with you and end users. We will retain that information and any information relating to the contract between us for a period of three years following completion or termination of the contract(s) between us so that we can review our performance if any complaints or issues arise after completion or termination of the contract.
Unless you request us not to do so, we may also contact those employees of the customer who are involved in the delivery of the contract and end users on an individual basis, with pro-active advice on configuration, or more general service-related announcements. This contact may be made by e-mail. We will only do this if we believe that it is in our legitimate interests to keep you informed of our products and services and if we believe that you would reasonably expect us to contact you in this way. We will not send you general marketing information as part of a group e-mailing campaign unless you have consented to being contacted in this way.
Cloud App Legitimate Interest Assessments
Enterprise Mail Handler for Jira Cloud, see : Legitimate Interest Assessment
(2) Customers and employees of customers using our Server / Data Center apps
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We understand that you may have questions or concerns about this Policy or our privacy practices or may wish to file a complaint. Please feel free to contact us:
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Email: privacy@thepluginpeople.com
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Address:
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The Plugin People Ltd
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, Pure Offices Cheltenham Office Park
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, Hatherley Lane
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, Cheltenham
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, Gloucestershire
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GL51 6SH
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, GL51 6SH
Appendix E : GDPR, Article 27 : Authorised Representative
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When contacting our Representatives please ensure you include our company name The Plugin People Ltd in any correspondence. |
UK Authorized Representative
For United Kingdom GDPR and the Data Protection Act 2018 is DataGuard:
Email address: privacy@dataguard.co.uk
Telephone number: +44 2035146557
Address: DataCo International UK Limited, Suite 1, 7th Floor, 50 Broadway, London, SW1H 0BL
EU Authorized Representative
To comply with (Art. 27 GDPR – Representatives of controllers or processors not established in the Union - General Data Protection Regulation (GDPR) ), we have appointed IT Governance Europe Limited to act as our EU Representative. If you wish to exercise your rights under the EU General Data Protection Regulation (GDPR), or have any queries in relation to your rights or privacy matters generally as applicable to EU customers please email our Representative:
Email: eurep@itgovernance.eu
Address: EU Representative, IT Governance Europe, The Mill Enterprise Hub, Stagreenan, Drogheda,
Co. Louth, A92 CD3D, Ireland.