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Summary

This profile enables non-Jira users to create support cases through email. This will use Profile uses custom fields to gather save the users name and email address from the sender address which will be placed within the description of the email and places these at the top of the description in Example_Projectissue and this will enable Non-Jira users to create support cases.

Example Profile

This Profile will allow Non-Jira users to create a issue by sending an email to the catch email address and this Profile will gather the sender name and email address and place this at the top of the description.

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