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This Profile will allow Non-Jira users to create a issue by sending an email to the catch email address and this Profile will gather (Mailbox address). It will store the sender name and email address and place this at the top of the descriptionin a text custom filed and will assign the reporter as Default User.

To import a profile go to Configure JEMH > Profiles > Import Profile > Choose File and select the profile that you wish to import.

View file
nameNon-Jira_users-Users_Profile.xml

Example Test Case

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Code Block
MIME-Version: 1.0
Received: by 10.223.112.12 with HTTP; Sat, 18 Jun 2011 22:42:26 -0700 (PDT)
Date: Sun, 19 Jun 2011 17:42:26 +1200
Message-ID: <BANLkTinB1mfSh+GwOXGNWoL4SyDvOpdBoQ@mail.gmail.com>
Subject: Issue Thiscreated isby a starting email template, update as required sales
Non-Jira user.
From: "NotaUser" <notauser@farway.com>
To: mailbox@localhost
Content-Type: text/plain; charset=UTF-8

This a support for a Non-Jira user.

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