...
Status | Description |
|---|---|
Queuing | The Event is currently queued as it is waiting for the next minute interval. This so that other events created within the interval can be merged into one notification. |
Processing | The Event data is currently being processed by JEMHC. |
Success | The event was processed correctly and resulted in a notification being sent to a recipient. |
Ignored | Audit event did not send a notification as there was either no recipients or the template did not render any content within the notification. Typically caused by not using |
Audit Functions
For each Event there is a range of functions that can assist with diagnosing issues. These functions are:
View Report
This displays the processing report for the event. This includes who was sent notifications and if there is any issues while processing.
Run
This will process the event allowing to test whether a change has fixed any issues that have been shown.
Create Preview Context
This will create a Preview Context which is data that will assist in the creation of the templates.
Export
This will export the event data as a json file. This information can assist with PPL Support tickets.
View Event Data
This will display the event data using a json format. This allows you to view the field values that was set on the issue at that time.
Delete
This will remove the event from audit list.
Events failed to process
When webhook events fail to be processed, they are retried. Once all retry attempts have been used, the event goes into ERROR state. These messages are displayed in the ‘Failed Events’ auditing tab.
...