By default, Jira and Service Management type system templates include in a notification for all the fields that have changed during an issue update and during Issue Creation (within ChangeLog table). The fields to be included can be changed without creating new custom templates. It can be done by updating the global custom macros. For issue create notification check out this how-to.
Within Issue Created templates these changes will only apply to the ChangeLog Fields of the Notification. To change the Issue Attribute Fields see the following how-to.
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If other fields that the specified ones have been changed, the email will be empty (no useful information rendered) and the notification will be ignored. |
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This change is global and it will reflected in all system templates. It is the simplest way to define which fields to show. If you need more customization, please visit How-to Create custom Theme and Template Sets. |
Step-by-step guide
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Ensure the identifier values for Custom Fields are of the customfield_id pattern i.e: customfield_1000 to prevent any erroneous No Content Found errors which causes notifications to be ignored |
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| Filter by label (Content by label) |
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| showLabels | false |
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| max | 5 |
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| spaces | JEMHC |
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| showSpace | false |
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| sort | modified |
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| showSpacetype | falsepage |
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| reverse | true |
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| typelabels | pagetemplate jemhc howto |
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| cql | label in ( "howto" , "jemhc" , "template" ) and type = "page" and space = "JEMHC" | labels | template jemhc howto |
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