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| Code Block |
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#set ($recipientType = $jemhUtils.getRecipientType().name())
<p>recipientType: $recipientType</p>
#if ("$recipientType"=="REPORTER" || "$recipientType"=="REQUEST_PARTICIPANT" || "$recipientType"=="EMAIL_CUSTOM_FIELD" || "$recipientType"=="OTHER")
#set ($serviceDeskUpdateFields = ['issuetype','summary'])
<h3>Customer Notification</h3>
#else
#set ($serviceDeskUpdateFields = ['issuetype','summary','description','customfield_10200', 'security', 'labels'])
<h3>Jira Notification</h3>
#end |
Remember that to preview a template in the context of a given user, use the JEMHC > Notifications > Preview (where a recipient can be selected) rather than the “Template Set Preview” (an improvement exists to make this possible on Template Set Preview).
Editing the content
Editing a TemplateSet gives access to relevant content (sometimes html is not supported/appropriate)
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