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  1. Drop (exit group) - Drops the email and stops any further processing and does not check any other Profiles (Only applies to Profile Groups)

  2. Drop - Drops the email and stops any further processing

  3. Allow - Allows emails with the header to create/comment on issues.

  4. Forward - Stops processing and will send a Forward notification to the Forward Users defined within Profile > Notifications.

Comment Limit Actions

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Status
colourRed
titleSINCE 4.1.35

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Comment count limit

This is the maximum number of comments that is allowed on a issue before the limit is exceeded. Addresses looping problems. Default value is 50, set to 0 for unlimited.

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, set to -1 to inherit from the project mapping or the default mapping.

Comment count limit exceeded action

This is the action that should occur when the Comment Count limit has been exceeded. The current options are:

  • Forward

  • Reject

  • Allow

Description/Comment char length limit

The maximum character limit for descriptions and comments. Set to 0 for unlimited number of characters. Cannot to use the Jira defined text limit, Set to -1 to inherit from the Project Mapping or the Default mapping. This value cannot be greater than the Jira System value set within Jira Administration > System > General Configuration > Advanced Settings > jira.text.field.character.limit.

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Comment char length limit exceeded action

This is the action that will be performed if the comment limits are Comment char length limit is exceeded. Current The current options are:

  • Forward to the Forward User (Specified in Notification section)

  • Reject

  • Truncate - This will extract the remaining content and will place this as an attachment on the issue so that no information is lost.

Custom Message Filter Actions -
Status
colourRed
titleSince 4.1.21

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