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This page provides details about what data JEMH Cloud stores, and how it’s secured.
Configuration
Currently, all All Profile configuration and most non authentication related values are is stored in a database that is encrypted at rest. Sensitive values like mail account service authentication credentials are additionally encrypted prior to storage in this database.
Inbound Email Processing
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When auditing is enabled (you can opt out) we store with encryption:
Encrypted full Full copies of inbound email are retained for 30 days
Auditing records contain:
Email subject
Sender email address
Identity of the reporter user - only keys are stored
Report of processing by JEMHC that can include any involved parties name / email address
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You may create Test Case emails from a live email for processing problem diagnosis, in such a case, we store with encryption:
Encrypted full Full contents of the test case email
Metadata about the email
Email subject
Recipient names and email addresses
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When auditing is enabled (you can opt out) we store with encryption:
Encrypted full Full copies of outbound email
Metadata about the email
Email
Recipient names and email addresses
Outbound processing report for the sending that include recipient names and email addresses
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