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We retain unprocessed webhook data for 3 7 days, before it is purged by policy, ensure those who need to know and can deal with the problem are defined in JEMHC > Licensing > System Notifications to avoid data loss.

How to reduce usage

See How to reduce MSG / Data volume

Capacity Plans

How Capacity Plans are allocated

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If plan limits are frequently reached, you may find it is more cost effective to go for a Plan Upgrade instead of buying Data Packs.

Please see: https://thepluginpeople.atlassian.net/wiki/spaces/JEMHC/pages/163164185/App+Licensing#Datalicensing#Data-Packs.

Plan Upgrades

Effectively increasing Plan to a higher tier. This is recommended over Data Packs in cases where monthly limits are being frequently reached. This is a more cost effective way to increase your Message and Data limits.

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