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There is currently no automated migration tool, primarily due to differences in the data structure used for storing configuration. You will need to do ground up configuration of JEMHC.

Regions

JEMHC supports Data residency in the following regions:

  • US (US West)

  • DE (Frankfurt)

See Atlassian docs on pinning your region.

Region Migration

We have no support for region migration at this time, its a do over, its on our roadmap.

Cloud capacity plans

Your JEMHC subscription drives an allocation (1st of every month) of a Capacity Plan based on the number of subscribed (active) users; as your users increase, so does message volume and data capacity. If you consume the allocated plan, inbound mail and outbound notifications stop. No data is lost, it just remains queued.

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