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This field processor uses content in the format #key="some long value".  The key is prefixed with the # symbol, and the value is placed on the other side of the equals sign. This field processor is only applicable on the Subject header.

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Here is the issue page when the example email is processed by the Profile. This shows that the Assignee has been set:

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Using Directives with spaces in the key

When using the Subject Field Processor, Keys with spaces (e.g. “Epic Link”) wont work. However, this can be solved by using an Alias of the Key that does not have spaces.

1. Set up an Alias where the Alias is a custom field without a space and the value is a custom field. E.g. Below is an alias for the “Epic Link” field

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2. Once an Alias exists for the relevant Directive Key, you would then be able to use this Alias within the email to set this Field. Below, the Alias “epiclink” that was created is used as the key instead of “epic link”.

MIME-Version: 1.0
Received: by 10.223.112.12 with HTTP; Sat, 18 Jun 2011 22:42:26 -0700 (PDT)
Date: Sun, 19 Jun 2011 17:42:26 +1200
Message-ID: BANLkTinB1mfSh+GwOXGNWoL4SyDvOpdBoQ@mail.gmail.com
Subject: This is a starting email template, update as required #epiclink=red-1
From: admin@localhost
To: catchemail@catch
Content-Type: text/plain; charset=UTF-8

some content

Using Directives with spaces in the value

By default, a space character marks the end of a value only values of that do not contain spaces will work. For example, ‘#AKey=some value’ will populate the custom field ‘AKey’ with ‘some’. To process values that have spaces, enclose the value in double quotation marks (“ “). Note, apostrophes won’t work, only double quotation marks work:

1. Create an email with a Subject Directive and enclose the value in double quotation marks.

MIME-Version: 1.0
Received: by 10.223.112.12 with HTTP; Sat, 18 Jun 2011 22:42:26 -0700 (PDT)
Date: Sun, 19 Jun 2011 17:42:26 +1200
Message-ID: BANLkTinB1mfSh+GwOXGNWoL4SyDvOpdBoQ@mail.gmail.com
Subject: This is a starting email template, update as required #directiveKey="this is a test for quotation marks"
From: user1@test.com
To: catchemail@catch
Content-Type: text/plain; charset=UTF-8

some text