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With a TemplateSet in place, and communication validated, further configuration can be made:
Postfunction Configuration
Content
This section allows you select the Format of the outbound mail, which translates to what part of the TemplateSet would be used. Make sure what is selected exists in the selected TemplateSet!
To/Cc/Bcc
It is possible to define addressees for inclusion in specific addressee levels (To/Cc/Bcc). JEMHC will include a given recipient only once!
Supplied Addresses must only be of format user@domain.com
Email Addresses | This is a comma separated list of simpleemail adddresses |
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Address Custom Fields | These are TEXT type custom fields (single or multi-line) that contain comma separated simple email addresses |
Notify Reporter | Yep, that. |
Notify Assignee | Yep, that. |
Notify Watchers | Yep, that. |
Notify Current User | Includes the user who triggered the change. |
Notify Project Lead | Yep, that. |
Notify Component Leads | Yep, that. |
Notify SD Request Participants | If enabled, and JSD is installed (we should probably hide this if JSD is not installed) then the users within this field will be notified |
Notify Users | This is a comma separated list of usernames. Usernames require the 'workaround' user defined in the Workaround tab in order to lookup the users address |
User Custom Fields | User picker type custom fields (single or multiple) to include users for notification |
From
Sender Email Address can be defined, this is the literal from: address, varying it is useful in some situations but your outbound Mailserver must allow it, various outcomes will occur if it does not ranging from the default (connecting) account being used instead (Gmail), to no mail being sent at all (Exchange).
Sender Personal should not include quotes, just the text required.
Reply-To Email Address is optional, for example, could be set to noreply@blah.com
Attachments
Its possible to include attachments in Postfunction notifications, there are issues (https://jira.atlassian.com/browse/JRA-43448):
- All Attachments: which makes sense during 'create', and can be limited to a filename filter. The Filename Filter is a comma separated list of regular expressions - a type of data used in JEMHC and JEMH a lot.
- Recent Attachments: can also be used, but due to the issue above, a 'time window' is required to look back from the issue event, to find attachments created within. This works fine on create, ad fine for simple file uploads with a small comment (eg within 30s) but will fail for 'big' comments.
Issue Update
Settings
Here you can select the Message Outbound configuration that describes the outbound mail server. It isn't possible to know the status of a given Message Outbound in the postfunction at this time(ie it could be offline or a deadletterbox configuration).
Template Set Enhancements
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