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Once a basic Profile with default Project Mapping exists, adding a new Mapping for a new project that will route some mail to that mapped project, and all other mail to the default Project Mapping project.
Types of Project Mapping Rule
A project mapping rule can be made up of one or more of the following criteria:
| Rule Type | Description | Example Value | ||
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| From Address | A list of regular expressions that are used to match against the email sender address. Note that this is matched against the email address part of the sender header, personal names are not considered. |
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| Recipient Address | A list of regular expressions that are used to match against the email recipient address. Note that this is matched against the email address part of the sender header, personal names are not considered. |
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| Keywords | A list of strings that are used to match against text in the email subject or body (or both). |
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Create a new Project Mapping
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Its possible to use one Profile, with one Project Mapping per 'inbound mailbox', in order to do this, the top level 'catchemail' addresses must include ALL inbound mailboxes. The simplest way to do this is with email aliases to a common account, for example, ege.g.: "support@yourco.com" with aliases "aaa-support@yourco.com, bbb-support@yourco.com, ccc-support@yourco.com", with these aliases present all mail ends up in one mailbox, then the catchemail address can be as easy as:
Then, Project Mappings can be associated through a Domain rule matching the full actual inbound mailbox address. |
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