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  • A custom field exists for all the issues within your project. It will contain the sender email address.
  • A Custom Field Default exists for your project. This results in all issues that are created from inbound emails by JEMHC having a value for the custom field.
  • The Custom Field Default is different for each issue type, e.g. tasks are tasks-project-one@email.com and bugs-project-one@email.com

How to configure the email Notification Mapping

Once the items in the preamble are out of the way it's really easy to vary the sender email address between issue types. All you have to do is go into your email notification mapping and find the field called 'Sender Email Address Custom Field' under the 'Sender' section. Here's a picture of it configured to look inside a custom field called 'Custom Field'.

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