| Table of Contents |
|---|
Cloud Software Product EULA
END-USER LICENSE AGREEMENT FOR THE PLUGIN PEOPLE CLOUD SOFTWARE PRODUCTS/SERVICES. IMPORTANT PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY BEFORE CONTINUING WITH THIS PROGRAM INSTALL: The Plugin People Ltd's End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and The Plugin People Ltd. for the The Plugin People Ltd software product(s) identified above which may include associated software components, media, printed materials, and "online" or electronic documentation ("SOFTWARE PRODUCT"). By installing, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. This license agreement represents the entire agreement concerning the program between you and The Plugin People Ltd, (referred to as "licenser"), and it supersedes any prior proposal, representation, or understanding between the parties. If you do not agree to the terms of this EULA, do not install or use the SOFTWARE PRODUCT.
...
The SOFTWARE PRODUCT is licensed as follows:
(a) Installation and Use
The Plugin People Ltd grants you the non-exclusive and non-transferable right to install and use one copy of the SOFTWARE PRODUCT on one Production instance of a host Atlassian product.
2. Description of other rights and limitations
...
Name | Usage |
|---|---|
Amazon Web Services | Our cloud app processes customer traffic using services running within AWS infrastructure |
Our support service is powered by email hosted on Google GSuite | |
Atlassian | Out support service is powered by Atlassian Jira/ServiceDesk. Billing for your per-user subscription providing baseline capacity is handled by Atlassian, billing for additional capacity is handled by us. |
Slack | Our support service uses Slack to notify us of issue updates |
PayPal | Your usage of cloud apps may require top-up payments that can be done via PayPal |
E-Junkie | Your usage of cloud apps may require top-up payments, the online shop is powered by E-Junkie |
Mailtrap.io | Our support service may handle email content provided by you. We may use a dead-end mailbox service provided by Mailtrap.io during delivery testing. This service is used to limit any exposure of your data by preventing real email delivery and is periodically purged |
Twilio | Twilio is our SMS gateway, used in support for alerting |
Product specific Data Processing Addendum (DPA)
...
Standard Contractual Clauses
As we are UK based we are outside the European Economic Area (EEA), as such, to cover the transfer of personal data we are using the ICO’s IDTA Addendum (doc link, see our page International Data Transfer Agreement / Addendum to the EU Commission Standard Contractual Clauses ) as a transfer tool to comply with Article 46 of the UK GDPR.
Product specific Addendums
Here we include specific addendums for particular products. By subscribing/unsubscribing you are automatically agreeing/cancelling these agreements, so individual signing is not necessary.
App Name | Data Processing Addendum |
|---|---|
Enterprise Mail Handler for Jira Cloud |
Changelog
...
18 JULY 2017, added PARA 9
29 JAN 2019, added PARA 10, 11 Added 29 JAN 2019
Added sub-processors list
clarified that Atlassian handles per-user pricing
16 MAY 2022, added Enterprise Mail Handler for Jira Cloud Data Processing Addendum link
22 MAR 2023, added , 16 MAY 2022to Schedule 1, included reference to standard contractual clauses through UK ICO International Data Transfer Agreement / Addendum