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When a space group is selected, the app begins to load the group membership data for that group. When this group is excessively large (high thousands, or tens of thousands of members), this can take significant time to load.

Solution

There is no solution available currently. While we have solutions for the problem developed, there are some roadblocks with Confluence's API which prevent us from delivering a solution. Please consider either directly up-voting/commenting on the below issues, or refer to these issue keys in support correspondence with Atlassian:

We are in contact with Atlassian, asking them to address these issues as soon as possible. Please let us know if you are having big problems with thisWe are working on the following issues regarding Group/Group membership retrieval and performance:

This issue has been resolved in CSUM v. 3.1.3, by enabling the serverSide pagination settings from the Admin page, which implements proper paging to load only the Groups/Group Members of the selected page.

Filter by label (Content by label)
showLabelsfalse
max5
spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@957
sortmodified
showSpacefalse

...

reversetrue
typepage
cqllabel in ( "slow" , "loading" , "large" , "performance" , "csum" , "groups" , "members" ) and type = "page" and space = "KB"
labelscsum large groups members loading performance slow


Page Properties
hiddentrue


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