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By default, the feature is disabled. To enable its use, navigate to enable through JEMHC → Notifications → Ad Hoc Notifications → ConfigurationGlobal Configuration → Settings. Once enabled, you need to grant the Send JEMHC ad hoc Emails permission via the project’s permission scheme for users who should have access.
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Grant users permission to use feature
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Here, users enter their unique message contents. They can also select the message format, and the related 'theme' that combines CSS styling and macros used by templates. For more information on customizing pre-made templates, see create custom Theme and Template Sets.
Modified template
Code Block |
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0" /> <title>Message Title</title> </head> <body class="Jira" > #jemhBodyDelimiter() <table id="background-table" cellpadding="0" cellspacing="0" width="100%"> <!-- header here --> #jemhIncludeSupportAdHocActionHeader() <tr> <td id="email-content-container"> <table id="email-content-table" cellspacing="0" cellpadding="0" border="0" width="100%" > #jemhIncludeIssueHeader() #jemhIncludeBody() #jemhIncludeAddComment() #jemhIncludeFooter() </table> </td> </tr> </table> </body> </html> #inhibitSendingConditions() |
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The preview icon switches between a rendered version of the content and the edit-time mark-up (and back), enabling expected outcome to be validated.
Subject
Edit Time | Preview |
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Content
The same is available for content, but, with HTML content, its also possible to see the raw mark-up involved:
Edit Time | Preview (as HTML) | Preview (as TEXT) |
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Help
The help icon opens up Manipulate Webhook data in a Template:
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manually entered email addresses in CSV format, e.g.
adam@example.com,sara@example.com
selected “text” custom fields containing email addresses in CSV format
selected individual users/groups
selected issue participant users, e.g. Watchers, Reporter, Assignee
selected user and group custom fields present on the issue
Additional Recipients
See Add recipients by Velocity script for more.
From
Optionally the sender address (From
) can be manipulated and customized, allowing per-project email addresses and 'sender' personal part, for example "Personal Part" <ofthe@email.com>
.
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The Ad-Hoc pop-up has two modes; Simple and Full. Simple mode removes some of the more advanced tabs and settings in order to streamline the experience for end-users. Full mode displays all available settings, which can be useful for power users who want more control.
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Example view of Simple mode | Example view of Full mode |
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Message Outbound
Select a configured outbound mail server to be used for the sending of the Ad Hoc notification.
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The Result shows the outcome of the messages delivery:
Before sending | During Sending | After Sending |
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Sending the Message
When Send Message is clicked:
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A confirmation window will appear, hit OK to proceed:
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Admin Only
In this tab, the following settings are available:
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Save as
Allows you to save the currently selected configuration as the default for the project, or as a global default.
Info |
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Use Global Configuration
Changes the configuration that is currently being used from project to global.
Create Preview Context
This creates an adhoc preview context, using the current issue as the context. This allows it to be selected when configuring adhoc templates.
Troubleshooting
Adding a visibility restricted comment
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In this case, add the JEMHCloud Add-On user to the project role “Developers”.
Adding JEMHCloud addon user to Role
To add the JEMHCloud addon user to a role, you will need to:
Go to Jira Admin > System > Security > Project Roles
Press Manage Default Members on the relevant Role
Press Edit within the Default Users column
Then Add Enterprise Email Handler for Jira (JEMH) and press Add
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