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Drop (exit group) - Drops the email and stops any further processing and does not check any other Profiles (Only applies to Profile Groups)
Drop - Drops the email and stops any further processing
Allow - Allows emails with the header to create/comment on issues.
Forward - Stops processing and will send a Forward notification to the Forward Users defined within Profile > Notifications.
Comment Limit Actions -
| Status | ||||
|---|---|---|---|---|
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Comment count limit
This is the maximum number of comments that is allowed on a issue before the limit is exceeded. Addresses looping problems. Default value is 50, set to 0 for unlimited, set to -1 to inherit from the project mapping or the default mapping.
Comment count limit exceeded action
This is the action that should occur when the Comment Count limit has been exceeded. The current options are:
Forward
Reject
Allow
Description/Comment char length limit
The maximum character limit for Issue Description fields and Comments. Set to 0 to use the Jira defined text limit, Set to -1 to inherit from the Project Mapping or the Default mapping. This value cannot be greater than the Jira System value set within Jira Administration > System > General Configuration > Advanced Settings > jira.text.field.character.limit.
Comment char length limit exceeded action
This is the action that will be performed if the Comment char length limit is exceeded. The current options are:
Forward
Reject
Truncate - This will extract the remaining content and will place this as an attachment on the issue so that no information is lost.
Comment Rate Limit Actions -
| Status | ||||
|---|---|---|---|---|
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Comment Rate limit
This is the maximum amount of comments that can be made on a single issue within the specified Comment Rate Limit Period. Set the limit to 0 for unlimited, set to -1 to inherit from the project mapping or the default mapping.
Comment Rate Limit Period (hours)
The comment rate limit perioddefines the time period for this comment rate limit. For example, if comment rate limit is set to 10 and comment rate limit period is set to 1 hour, you can make up to 10 comments in any given hour.
Comment Rate Limit Exceeded Action
This is the action that will be performed if the Comment char length limit is exceeded. The current options are:
Forward
Drop
Custom Message Filter Actions -
| Status | ||||
|---|---|---|---|---|
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To match a header with a specific value you would need to specify the header and the value using the following format. If this header is found with that value then the email will be Dropped or Forwarded
| Code Block |
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Header2: headerValue2 |
Example Email:
| Code Block |
|---|
MIME-Version: 1.0 Date: Sun, 19 Jun 2011 17:42:26 +1200 Message-ID: <BANLkTinB1mfSh+GwOXGNWoL4SyDvOpdBoQ@mail.gmail.com> Subject: This is a starting email template, update as required From: "Andy Brook" <andy@localhost> To: changeme@thiswontwork.com Header2: headerValue2 Content-Type: text/plain; charset=UTF-8 some text |
Configuration options
Custom: Forward
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