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With SSO configured and the ConfluenceCrowdSSOAuthenticator enabled in the seraph-config.xml file, install SU for Confluence and attempt to SU to any user.

Primary (non public) Atlassian Support

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Cases:

• https://support.atlassian.com/requests/PSSRV-90248/

• https://support.atlassian.com/requests/CSP-321145

Atlassian Devloper Ticket:

• https://ecosystem.atlassian.net/servicedesk/customer/portal/34/ECOHELP-29204

Resolution

Issue has been resolved and a fix has been released in the following versions:

• SU for Confluence v2.5.7 for Confluence 7.x

• SU for Confluence v3.0.5.1 for Confluence 8.5.x

• SU for confluence v3.0.6 for Confluence 8.6.x