Changes have been made in the following versions in order for JEMH to better match Jira Service Management (previously called Jira Service Desk) commenting behaviour:
3.1.4 (for Jira 8+)
2.7.48 (for Jira 7.10 - 7.13)
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Have access to Jira Service Desk Management application
Have the Service Desk Agent project permission
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Have access to a Jira application (Core, Software or Service DeskManagement)
Have browse and comment permissions on the target Service Desk Management project
Customers
Users who create requests to get help, or are participating in the request. They are:
Located in one of the following locations on a Service Desk Management issue:
Reporter
Request Participants
Organizations
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