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What is it?
As per google:
On 25 May 2018, the most significant piece of European data protection legislation to be introduced in 20 years will come into force. The EU General Data Protection Regulation (GDPR) replaces the 1995 EU Data Protection Directive. The GDPR strengthens the rights that individuals have regarding personal data relating to them and seeks to unify data protection laws across Europe, regardless of where that data is processed.
Data Protection after 31 DEC 2020
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For purposes of simplicity, references to GDPR will, after 31 DEC 2020 mean UK GDPR.
Definitions
GDPR terms : https://gdpr-info.eu/art-4-gdpr/
The Plugin People Ltd :"We", "Us", "The Company"
Enterprise Mail Handler for Jira (Server) : JEMH
Enterprise Mail Handler for Jira (Cloud) : JEMHC
Personally Identifying Information : PII
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Introduction
What follows is a variation on the topics covered in the Atlassian Privacy & GDPR section on their licensing page. Related to this is our Data security & privacy statement, GDPR affects Us in the following main areas:
Billing
PII data obtained through billing would only be used by us, in relation to the service(s) the customer has purchased from us. We track and record name/email address of all customers making purchases with us directly, as part of the transaction. We are legally required to retain history of such transactions for 7years, that includes email traffic, quotes, invoices, purchase orders, in addition to order-related spread sheets. Where 3rd parties require details of our activities relating to sales (accounting) , personal details are removed.
Cloud
This is the largest area. We have a cloud version of the Enterprise Mail Handler for Jira Cloud (JEMHC) that processes email from customer mailboxes and drives issue creation/update in customer Jira instances.
About JEMHC
JEMHC on installation gets the billing contact user email address, we use this to populate the JEMHC > Licensing > System Notifications > Email Addresses field. This field is CSV, and is maintained by the Jira instance administrator not us. We do not have functional access to your data to make changes. We have a back office system that exposes basic system contact details to us. JEMHC mails out to this list every month a status email summarizing JEMHC usage, if there is any.
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Who can I contact with questions regarding GDPR?
Queries about GDPR should be directed to the Plugin People Ltd Data Protection Officer at data-protection-officer@thepluginpeople.com
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Data Protection Officer The Plugin People Ltd Pure Offices Cheltenham Office Park Hatherley Lane Cheltenham GL51 6SH UK |
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