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Issue Creation
Issue | Issue History |
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Events
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As we can see from Jira issue under History tab, after issue has been created, the following events happened (changed Assignee, updated Labels). Therefore, the above screenshot indicates that webhook events have been merged [3] to reduce email volume.
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If the Recipient Type is set to TO under notification mappings, then Event Report indicates that 3 email has been sent to the Current User, Request Participant and Assignee. Also, under Auditing > Outbound Messages view we can see that 3 emails has been sent
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Recipient Type: Bcc
Event Report
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The same events but this time Recipient Type is set to Bcc, we can see in the above screenshot that 1 email has been sent summing up 3 recipients, which will reduce the message usage. Also, under Auditing > Outbound Messages view we can see that 1 email has been sent
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The Report will indicate who was notified
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