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Notification Mappings
JEMH Cloud offers the ability to send issue event notifications across the following transport:
Email Notification Mapping
Notifications
Issue events are sent to JEMH Cloud as webhooks by Jira. They are split into 3 types:
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There are also a range of system notifications.
Themes
Notifications in JEMH Cloud are all themed. There are two internal Themes available, Jira and Generic.
Jira Theme
The Jira theme mimics the look and feel of Jira notifications.
Generic Theme
The Generic theme is a reduced version of the Jira theme, more suitable for simple email based support (primary use case).
Create an Email Notification Mapping
Navigate to the Notifications tab in JEMH Cloud, on the left hand side will be a list of available notification mapping types. Select the Email Notification Mapping and then select Create button.
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Once happy with the outcome, you'll be pleased to remove yourself from this entry!
Once Saved
A summary of this is listed:
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