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A profile can be mapped to more than one project, using the Project Mappings as previously described. If there is more than one project mapped then you can use rules to direct the emails to the correct project. If there is only one project mapped, then you will not be able to add a new rule, because the default settings will always apply.
Creating a rule
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You can only access Rules have more than one Project Mapping item. |
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After you have filled in the fields, click on Submit to save your changes.
Configuring a Rule
Rule Configuration allows specific rules to drive parameters and configurations, such as Issue Parameters (.i.e. Issue Type , Priority etc…) or even configure other features with specific set configurations' to the matched Rule Item such as Pre-Processing, HTML Format, Field Processors, Attachment Configuration, User Configuration. A full Summary of each configurable action is listed on Summary panel.
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Or you can go to each configurations' dedicated panel via the navigation list on the left, as shown below:
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Shortcut for editing already existing rules
You can quickly select an existing rule to edit via Profile > Project Mappings > A Project Mapping Item > Rule Column > Rule Item > Edit Icon (Pen Icon) which will take you the Rule Configuration more info in heading: https://thepluginpeople.atlassian.net/wiki/spaces/JEMHC/pages/33357884/Rules#Configuring-a-Rule. As shown below:
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