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Rejection notification received by the sender of the rejected email:


Configure message rejection notification when email comment is rejected because sender does not have permission to comment:

It is possible that a user may attempt to send an email referencing an issue that they have not been previously associated with, because the user will not have permission to comment, the email will be rejected. By default the user will not be notified of this, an email will be sent to the forward user however. You can enable a message rejection notification to be sent to the sender by enabling the "Notify Sender When Cannot Comment Due To Not Being Involved" option in the pre-processing section of a project mapping.

Configuration to enable a message rejection notification when issue comment fails because user does not have permission to comment:

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Rejection notification received by the sender of the rejected email:

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