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Configuration

Description

Hint-O-Gram enabled?

Checkbox for enabling Hint Notifications

Override Hint-O-Gram email address

Defines a target email address for Hint Notifications to override as the sender, allowing a specified address to receive Hint Notifications rather than the email sender

Notify Sender of Forward

Status
colourGreen
titleSince 3.4.10
Status
colourGreen
titleSince 4.0.12

Allows Hint Notifications to be send for ‘Forward' issue creation outcome. Please note, this will increase outbound traffic.

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  • If the sender is not already involved on the issue and the ‘Non JIRA account holder Security Check filter’ is enabled

  • A script manually sets the processing Outcome

  • The email sender is Blacklisted, and the blacklist outcome is set to Reject

Notify of Forward
Status
colourGreen
titleSince 3.4.

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0
Status
colourGreen
titleSince 4.0.12

JEMH can send notifications to the email sender when issue creation results in a Forward status (subject to some restrictions). This can be used to let the sender know their email was handled but no issues were created, and that a member of your team has been notified and will address any issues. This notification hint uses the same template as the Hint Notification.

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