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Before processing the incoming email, JEMH Cloud allows pre-processing tasks that can edit or fix the incoming email contentThese settings allow email content to be manipulated before issue creation, update or comment. The Project Mapping Pre-Processing section here inherits Profile level defaults allowing per-project customization.
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Configuration
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Content Type Preference
The selected option will be the preferred format for processing when emails contain both ‘text’ and ‘html’ bodies.
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The regex values provided will be used to filter incoming email subject prefixes. If a subject prefix matches the provided regex, the prefix will be removed from the email subject.
Pre Field Processor Subject Clean-up Regexes
Custom regexes supplied will be used to match against and remove matching content from the incoming email subject. This can be used to remove sensitive data in email subjects not wanted in the issue summary.
Pre Field Processor Body Clean-up Regexes
Custom regexes supplied will be used to match against and remove matching content from the incoming email body. This can be used to remove sensitive data in the email body not wanted in the issue description for created issues (or comment for issue update comments).
Create Body Delimiter Texts
Custom regexes configured here will be used as body delimiters when creating an issue.
Create Body Delimiter Regexes
These predefined regexes can be applied against the email body when creating issues. (Holding Ctrl and selecting another value allows you to select multiple predefined regexes).
Create Post Field Processor Body Clean-up Regexes
Regexes defined here will run after Field Processors (See https://thepluginpeople.atlassian.net/l/cp/gj1HBWb1). Custom regexes configured here will be used as body delimiters when creating an issue.
Comment Body Delimiter Texts
Custom regexes configured here will be used as body delimiters when commenting on an issue.
Comment Body Delimiter Regexes
These predefined regexes can be applied against the email body when commenting on issues. (Holding Ctrl and selecting another value allows you to select multiple predefined regexes).
Comment Post Field Processor Body Clean-up Regexes
Regexes defined here will run after Field Processors (See https://thepluginpeople.atlassian.net/l/cp/gj1HBWb1). Custom regexes configured here will be used as body delimiters when creating on an issue.
Sent Date Field
The selected custom field will be used to store the ‘sent date’ value found within an incoming email.
Sent Date Field Format
The format pattern provided will be used when setting the ‘sent date’ field.
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Subject processor
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Body processor
See Body processor
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Issue Association
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