This script can be used to check if the email participants are related to a user and then check if that user is a JSM Agent, this would then allow to determine whether to add the request participant or add the user to a JSM Agent role first.
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This script can be used to check if the email participants are related to a user and then check if that user is a JSM Agent, this would then allow to determine whether to add the request participant or add the user to a JSM Agent role first.
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