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Create a private comment in an issue. Note that project must have an issue notification mapping associated (Notifications->Notification Mappings->Issue)
Create a Preview Context from the Web-Hook event JIRA generates
The comment on the event is internal as it includes something like:Code Block "body": "This comment can only be seen by admins", "jsdPublic": false, "created": "2023-04-06T16:48:49.812+0100", "updated": "2023-04-06T16:48:49.812+0100"Go to Notifications > Preview. Select the used Issue Updated Template and the preview context you've just created
Leave Recipient blank to test how the email looks like if it is sent to an email only user. Hit Preview.
The error identifies that the comment has been excluded and that the generated email is empty so the notification wouldn't be sent. The Email is empty as the event contains one comment that email-only users are not allowed to read. If you repeat the test changing the recipient to an administrator, Email content should be displayed:
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