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Here you can see the example mail processing report generated by JEMHC for our support project, a user would have been associated if it didn’t exist, in this case, we’ve simply created a new portal user:
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Extract address from name part
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and set as from address
If you are receiving emails that are sent from a system address with a personal part that contains the actual sender address. The script below will extract the actual sender address from the original personal part and will set this value as the sender of the email to be processed correctly.
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