Hi there! The upgrade over the 9-10 May could have resulted in a problem that may not be immediately apparent. If the Webhooks Addon is disabled, then JIRACloud will not issue Events that JEMHC can hook into to generate notifications. If JEMHC Admin > Auditing > Events is showing traffic in the last 24hrs your instance is fine. See the following link for more:
- https://thepluginpeople.atlassian.net/wiki/display/JEMHC/Common+Problems#CommonProblems-NoWebhookeventsarebeingreceivedCommon Problems#NoWebhookeventsarebeingreceived(Auditing>Events)