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See Profile > Project Mappings > n > Issue > (edit) > Workflow Advance
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Adding a Configuration
After editing Profile > Project Mappings > n > Issue, select Add Workflow Advance
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Mapping:
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Then fill in the blanks:
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Example Configuration for a transition
When Issue Type Is | With Issue Status | Apply On | Execute Workflow Transitions | Last Transition comment (optional) |
|---|---|---|---|---|
Support Request | Closed | On Comment | Reopen | What? Its not fixed?! We'll get right on this! |
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