...
When JEMHC processes an email, the emails message-ID is stored. If a subsequent email refers to the original message-ID in its In-Reply-To
and References
headers and if enabled sub option(s) are enabled i.e.In-Reply-To
and References
; then JEMHC will drive threading dependent on the related header(s) options are enabled then issue association will occur. Email Threading behaviour can be disabled or modified via Profile > Project Mapping > Pre-Processing > Issue Association > Email Threading.
Embedded Issue Key in Message ID
...