Clarification of JEMHC Evaluation Period / upcoming enforcement
Today the following email was sent to some long-term evaluators of JEMHC, the period of which exceeds the expected Marketplace evaluation period of 60days. Simply, an Active license will be required after 60days of initial evaluation, regardless of any previous invalid/active/cancelled status. Hosts not playing fair will be voided, blocking all access to JEMHC.
Hi there!
You are receiving this email as current longer term evaluators of JEMHC. Regarding the evaluation period: The Atlassian Marketplace entry for JEMHC has a Pricing FAQ "can I extend my free trial":This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.Our records show your evaluation has been exceeding that, due in part to a flaw in the Atlassian marketplace licensing which is not enforcing this in all circumstances. Some hosts have evaluations starting back to January who still haven't actually paid a single $ :'(An Active license will soon be mandatory to continue to use JEMHC once your elapsed period (since initial eval) has exceeded 60days. Further eval installations will be blocked within JEMHC, regardless of Markteplace license status.Evaluators that are seen to continue their free-use period beyond 60days by any means could face being voided, which will result in immediate loss of all JEMHC services for your host, regardless of Marketplace license status. More info on voided licenses at:We want you to be happy with email services JEMHC provides, if there are problems, reach out to support via email to:If your evaluation was a success and you intend to drop onto a paid subscription, that's awesome, and you can just forget about this!If you have questions regarding anything here, feel free to reply!Best Regards,Andy