Problem

Issue creation fails for no obvious reason and JEMH processing details do not suggest why. In JEMH logs you see something similar to this:

2016-09-16 13:20:15,599 atlassian-scheduler-quartz1.clustered_Worker-2 DEBUG [jira.emh.engine.IssueCreationHelper] Create resulted in 0 errors
2016-09-16 13:20:15,687 atlassian-scheduler-quartz1.clustered_Worker-2 INFO [jira.emh.engine.IssueCreationHelper] issue not created!!!
2016-09-16 13:20:15,687 atlassian-scheduler-quartz1.clustered_Worker-2 INFO [jira.emh.engine.IssueCreationHelper] Error creating issue: Indexing completed with 4 errors

Solution

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

A possible cause of this is that the UNIX open file limit has been reached by the JIRA application.  See here for more information on this, including workarounds: https://confluence.atlassian.com/jirakb/loss-of-functionality-due-to-too-many-open-files-errors-156862102.htm

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