We've heard that EMQ <=1.8.5 can get into a state where the flush job doesn't run. we recommend customers upgrade to 1.9.x as part of the following process:
1. Uninstall EMQ
2. Go to System > Scheduler details > com.thepluginpeople.jira.emq:EMQScheduledFlushJob , perhaps your schedulers Not runnable:
3. Now use the cog icon on the right to Delete the Job (no data is lost here, we're just clearing a broken job entry)
4. Use Addons > Find new add-ons and install EMQ again, this should pick up 1.9.x
5. Review System > Scheduler details > com.thepluginpeople.jira.emq:EMQScheduledFlushJob entry, should look like:
6. Reboot Jira to initialise the new jobs
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