Marketplace listing migration
- Denny Miller
- Andy Brook [Plugin People]
Current status
App is available and can be installed
Please see Custom Space User Management (CSUM) for DC and Cloud | Atlassian Marketplace for our linked app listing.
Old app listing has begun removal process
The old app listing has begun process of removal. Any users still on the old app should export their existing configuration data for use in the above app listing.
Please contact our support if you have further questions.
What is changing?
Due to how Atlassian marketplace listings are created, the current CSUMCloud add-on does not link to the existing Custom Space User Management Server/DC listing.
Both versions of the app should be listed under a single marketplace listing.
We are preparing to release a linked cloud listing to remove the duplicate listings in Marketplace. This change will include:
Introduction of a new Cloud add-on linked to the existing marketplace listing of CSUM (Server/DC)
The ability to export and re-import your configuration into the new add-on
Gradual deprecation of the existing add-on features to remove duplicate listings.
Am I affected?
When you access the CSUMCloud app, through either the Space Settings, or the Global app settings, affected users will see the following alert:
If you see this alert, it means you are using the old deprecated app listing. Please read on to understand how to migrate your data to the new app listing.
How to successfully migrate?
You can now install the correct marketplace listing from Custom Space User Management (CSUM) for DC and Cloud | Atlassian Marketplace.
Don’t worry - you can export your global settings configuration from the old addon and import into the new add-on to speed up the configuration step. (See ‘Export your existing data’ below).
Export your existing data
In the existing app, navigate to the System Admin page. In the top right, there will be two buttons to allow you to import and export your configuration.
Select ‘Export’ to receive a json configuration file of your existing settings.
Install the new app listing
Please view the Cloud version of our existing app listing at Custom Space User Management (CSUM) for DC and Cloud | Atlassian Marketplace.
Import data into the new app listing
In the new app, navigate to the System Admin page. In the top right, there will be the option to ‘import’ your data.
Select the exported json file to upload your migrated settings.
Privileged user tokens are not exported - you will need to manually set these on the new app. See Configuring the Privileged user credentials for more information.
You can now uninstall the old app listing and continue to use the new add-on.
What happens if I don’t use the new add-on?
The existing add-on (Atlassian Marketplace ) has begun the removal process. As part of this, features have been limited.
You can still export your configuration, to be used in the new app listing.
Removing old verison
Taking these actions will remove the product from your cloud site and permanently delete all of its data which is IRREVERSIBLE. We ask that you BACK UP YOUR DATA first before we proceed.
Log into your cloud site
Click on the Application Menu icon located in the bottom left of your screen
Select the Gear icon for Site Administration
Select Billing
Select Manage Subscription
Select the product that you wish to unsubscribe from
click the 3 dots beside manage users and select "Delete"
Once unsubscribed, the data created for those licenses will be permanently deleted.