V1.0.101 deployed

This release was made today on 18th Jan and adds many new features.  

Connection Timeouts JEMHC-269

Most requested was an increase in default timeout, (JEMHC had it a bit low, which was causing timeouts with services like office365) and in this release, the default value is now 30Secs for both inbound and outbound communication timeout, but, is configurable also.

Directive authorization control JEMHC-150

In the Profile > Mapping > Field Processors section, its not possible to restrict who can use Directives to set issue parameters.  For JIRA users, you can add those users by lookup (If you have the JEMHC > Workarounds > User Lookup setup), or alternatively, just set sender email addresses, this allows a flexible mix of allowing set users to drive JEMHC with Directives.  Currently Directives can also be explicitly whitelisted/blacklisted so users can be constrained to updating nominated fields (or not).

New User help offer

We see a lot of users install JEMHC but not actually get to the point of retrieving messages, so after 7 days with no messages retrieved/sent, JEMHC will mail out a query to see if the user needs help, linking to the wiki setup guide, and of course referring our support@thepluginpeople.com address.

Feedback for disabled connections

JEMHC previously disabled unstable mailbox connections, sometimes this was due to timeout problems, which the above, the cause was not as visible as we'd liked it to be, eg, gmail will tell you there is a security problem (triggered by the JEMHC servers being in Virginia the AWS us-east Availability Zone).  As users you need to see that, there is a hover detail now to get this info.

Example Gmail response

530-5.5.1 Authentication Required. Learn more at
530 5.5.1 http://support.google.com/mail/bin/answer.py?answer=14257

Plan Upgrade anniversary management

Some users at the low end (JIRA user count) had message and/or data requirements that consistently exceeded their Plan allocation which is primarily a best guess based on numbers of JIRA users.  The existing support for adhoc capacity through DataPacks works, but is expensive for recurring purchases, so, an additional option of Plan Upgrades has been added, as a more cost effective means of gaining increased regular capacity.  Such Plan Upgrades are targeting users who expect to use JEMHC for at least a year, and are only available as an advance non-refundable non-transferrable 12 month purchase.  Users existing subscription or annual costs incurred through Marketplace would be unaffected by such Plan Upgrades.