GDPR / Adoption of standard contractual clauses
EULA update
We’ve brought our https://thepluginpeople.atlassian.net/wiki/spaces/PP/pages/874053717 up to date for the purposes of International Data Transfer, GDPR and specific adoption of UK Information Commissioner's Office International Data Transfer Agreement (ITDA) and EU equivalent Standard Contractual Clauses, you can see our table responses at:
Whats does this mean
It just means we’ve incorporated the standard legal framework through which you as a JEMHC customer may provide data to the JEMHC support team.
For EU based customers Email and support submission of data would be deemed an ‘international transfer’ as our email server and support system is based in the US.
When mail is ‘flagged’ within JEMHC app’s auditing section for support, no data moves, the email remains by design within the source region JEMHC system (currently US only) until retrieved by JEMHC support based here in the UK. In the future, when we have an EU data resident instance of JEMHC, the retrieval by our JEMHC support team of such ‘flagged' data would represent an ‘international transfer' to the UK from the EU, hence the need for the contractual clauses.
Adoption requires no action
The adoption of these clauses is automatic through the EULA and your ongoing subscription, there is no need for per-customer signed copies of the IDTA. We cannot support variations to the standard contractual clauses.