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Blogs
2024
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JSM apps using user impersonation on JSM Customers impacted by a change
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Changes to permissions for Microsoft 365 connections will require re-authentication/ acceptance
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Microsoft Outlook security changes
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Reducing plan consumption for outbound notifications
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Inbound and outbound connection authorization problem
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Forward Outcome Bug
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EU and DE app data location IP addresses to allow
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Changes to recipient email header resolution
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Data Residency is now supported for US and EU
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Changes to plan usage notifications
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Updated public IP addresses for outgoing connections
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Google Workspace Updates (changes from 15th JUNE)
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Reminder : Google mail requirements for bulk senders
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Public Bug Bounty now available covering JEMHC
2023
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Changes to IP addresses used for outgoing connections
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v1.3.397 released
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Google mail bulk sender requirements in FEB 2024
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Sender Header behavior updates
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JavaScript-powered scripting has come to JEMHCloud!
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Improvements to automatically retry offline connections
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Email threading settings regression bug and fix advice
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Global Microsoft 365 issues
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Email Threading behaviour changes
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GDPR / Adoption of standard contractual clauses
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Planned Maintenance for 26 FEB to enable DB Encryption at rest
2022
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Wiki markup (eg !image.png!) not working in JSM *Customer* Comments
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Recent improvements
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Upcoming: Enforcement of secure (non-plaintext) mail server connections
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Microsoft 365 - confirmation of basic auth being disabled
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V1.3.272 Released
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Foreign key association - changes to project scope
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Deprecation of Epic Link, Parent and Parent Link Field Directives for inbound Issue creation and outbound notifications
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Message comment rejection via JQL match and Issue creation on message rejection
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Recovery of Webhook data has completed
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Microsoft removal of basic authentication on 1 OCT 2022
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New pricing tiers for up to 35,000 users
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Deprecation of basic authentication for Google/Microsoft mail retrieval
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Personal Google email account passwords will stop working from 30 MAY 2022
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GDPR Data Processing Addendum added to standard EULA
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Smart folder selection for Microsoft 365 sources
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Enterprise Mail Handler for Jira Cloud (JEMHC)
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v1.3.397 released
v1.3.397 released
Mike Harrison
Created by
Mike Harrison
Nov 23, 2023
1 min read
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This release includes changes to our platform runtime and other minor changes.
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