Using an Inbound shared mailbox

Creating an inbound shared mailbox

See https://learn.microsoft.com/en-us/microsoft-365/admin/email/create-a-shared-mailbox?view=o365-worldwide for more information on how to create a shared mailbox in Microsoft 365.

Using an inbound shared mailbox for email processing

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To set this up go to Messaging > Message Sources and press 'create'

 

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Select 'Sign in with Microsoft'