Refund Policy

Any/all subscription relater refund requests should be directed to Atlassian via https://support.atlassian.com , as a vendor we are not responsible for these. See Request a refund | Atlassian Support for more.

DataPack purchases are final and non-refundable.

Per-host Capacity Plan upgrades are final and non-refundable, however, credit is given for unused months against a higher tier Capacity Plan upgrade.

Enterprise (multi-host) Capacity Plan upgrades are non-refundable, however, credit is given for remaining unused months against a higher tier Enterprise Capacity Plan ELA upgrade.