A common goal is to set the fields of an issue based on the contents of an email. Field processors enable this functionality by detecting relevant information in pre-defined patterns and extracting it. This data is then used to create an in-memory map of Directives - commands that drive JEMHC to create and update issues.
Several field processors are available - each catering to different data formats and locations. For example, the Subject Field Processor parses only the email subject header (as the name suggests). On the other hand, the Regexp Field Processor can be used on both the email subject and body.
Enabling a field processor for use
Navigate to your JEMH Cloud profile configuration via JEMH Cloud > Profiles
Edit a project mapping of your choice, and select Field Processors from the left navigation panel
Under General Configuration section of the page, you will see a setting named Apply field processors. Select an option for this setting other than ‘Off’.
Under the Field Processors section of the page, select ‘Yes’ for a field processor that you want to process the email with
Some field processors will then show further configuration options, which you can learn more about via their respective documentation pages below.