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Inbound emails
There are 2 streaming actions from/to JEMHC when processing an email. The first action is downloading the email from your email server. The second action is uploading every email attachment to your Jira or Storage instance.
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The data cost of processing this email will be:
| Data Usage | Message Usage | |
| Email download from mail server (incl. email body and attachment encoding cost) | ~1.5 MB | 1 Message |
| Attachment upload to JIRA | 1 MB | |
| Total | ~2.5 MB | 1 Message |
In total, approximately 2.5 MB and 1 message would be deducted from your monthly plan allowance, or removed from your data pack if one is present and you have used all your monthly plan.
Blacklisted attachments only count once, when the full email is downloaded from your email server.
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Outbound emails
There are 2 streaming actions from/to JEMHC when sending an email. The first action is downloading the related attachments from JIRA. The second action is sending the emails with the attachments to each recipient.
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In the above example, JEMHC was able to save data by sending the same email to both watchers. It had to send a separate email to the Assignee as the email body is different (by default there is a 'Your Role Assignee' label in the body of the email).
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SMS, Hipchat and Slack notifications
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SMS, Hipchat, Slack notifications are free. They don't consume your monthly plan or purchased data packs. Directive Sets and Hipchat actions are also free. Please note that your SMS service provider may charge you for the notifications JEMHC sends.