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If your profile has partially imported, some of the workload such as project creation has already been carried out. Another attempt at importing may have a reduced workload and be able to import within the time frame.
Contact support
If you are unable to import your profile consider leaving a support request with our support team at: support@thepluginpeople.com
Send us a copy of your Profile XML as well as a description of the issue you are facing and we will provide additional support.